How do I keep M+ Score after transfer / rename / faction change?

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We have a system that will automatically determine character transfers in many cases. Please try the following if you haven't already:

  1. Log in and out of your character.
  2. Ensure that your new character is showing on the armory. This can sometimes take several hours.
  3. Go to then click "Resync Blizzard Account"
  4. Is your character in your "Level 120 Characters Claimed" list? If not, then wait a bit longer and go back to Step #1.
  5. Go to your new character's Raider.IO page and click "Update Now" to scan them. Be aware that the page lives in a short cache, so you may need to wait a couple of minutes before your changes will be visible.

If you've tried all of the above it is still not working, please send us your old and new character/realm names so that we may look into the issue further.