Sometimes you may see your guild displaying the following banner:
To correct this, follow these steps:
- Go to your guild's profile page (the page that's displaying the missing api banner).
- Click Extras at the top.
- Click Update Character or Guild.
- Click the blue button (button displays Scan Top 50 Members).
- Once the scan finishes, refresh the page, and the banner will be gone.
If these steps don't resolve your issue, please join our discord server and seek out a moderator for assistance, or submit a help ticket via the website.
Aug 28, 2026