My Guild's Page says it's missing from the API

Sometimes you may see your guild displaying the following banner:

missingapi banner.png

To correct this, follow these steps:

  1. Go to your guild's profile page (the page that's displaying the missing api banner).
  2. Click Extras at the top.
  3. Click Update Character or Guild.
  4. Click the blue button (button displays Scan Top 50 Members).
  5. Once the scan finishes, refresh the page, and the banner will be gone.

updatecharacter.png

updateguild2.png

If these steps don't resolve your issue, please join our discord server and seek out a moderator for assistance, or submit a help ticket via the website.

Aug 28, 2026

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